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10 votes

My customer wants to use my products to do something unsafe. What is my ethical obligation?

Almost every manufactured product can be abused in an unsafe way by a creative enough user. If the customer asked your opinion on doing something which is evidently unsafe, I would suggest (on the ...
  • 12.5k
5 votes

My customer wants to use my products to do something unsafe. What is my ethical obligation?

I have tried, but have not found a way to respond to this question that is not opinion based. By their nature, a person's ethics are just that; a person's ethics. They are usually deeply held, ...
5 votes

My customer wants to use my products to do something unsafe. What is my ethical obligation?

Tell him to add a proper (double pole) shutoff switch and educate the techs to use it when replacing motors. (Or make a mechanical interlock so the exposed contacts are never live) This will make it ...
4 votes

My customer wants to use my products to do something unsafe. What is my ethical obligation?

I think this somewhat depends on how your company does business. If this is a situation where you simply have a catalogue of products and customers buy products, determining wholly on their own what ...
3 votes

My customer wants to use my products to do something unsafe. What is my ethical obligation?

An Engineering Change Notification (ECN) is an industry accepted practice to inform vendor of parts change over, which avoid the ethical obligation issue addressed in the question. An Engineering ...
  • 1,044
3 votes

My customer wants to use my products to do something unsafe. What is my ethical obligation?

An (almost) safe solution: With the information available from this question PLUS the highly relevant prior question Is it safe to treat a system downstream of a reverse-biased diode as de-energized? ...
3 votes
Accepted

Is there a universally accepted way to refer to choosing a more powerful motor for an application?

Quite sure the word used is "oversized". When you say to an engineer that a motor is oversized for that application (for that pump) the engineer will not think the motor dimensions are too big (and ...
  • 356
1 vote

My customer wants to use my products to do something unsafe. What is my ethical obligation?

Your absolute minimum responsibility is to inform your customer that you consider the intended usage to be unsafe and that you do not recommend or endorse using it in this way. This should be done in ...
  • 15.1k
1 vote

My customer wants to use my products to do something unsafe. What is my ethical obligation?

The question you have to answer for YOURSELF (not your company) is will you be able to sleep well if one of these guys gets fried? Since the customer has disclosed his unsafe intention, I think that ...

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