Our organization has recognized the need to improve quality of both incoming material and outgoing products. Our products are primarily electrical/electronic but mechanical components are an integral part of the end product. As result of sharing insight gained from this question and other public articles in process improvement, I was able to get management's attention concerning the possible need for additional training for team members in quality engineering. So management asked me to provide a high level proposal for a quality engineering training program with a focus on six-sigma principles. This leads me to ask two questions which I believe are related:
- What are the most commonly used statistical tools in quality engineering?
- What should be the focus when looking for a six sigma consultant to train a manufacturing engineering organization?